Frequently Asked Questions

Portola at Southglenn is situated right in the middle of a booming shopping center where everything you need is walkable.

Monday–Friday: 10 AM–6 PM; Saturday: 10 AM–5 PM; Sunday: Closed.

Call +1 855-552-5753 or use the contact form on the site

Contact via phone or the contact form on the site.

Renters Insurance is recommended but not required. If they choose not to obtain their own, we will put them on a forced placed policy. This policy only covers the building, not their belongings.

We are currently offering a $1000 resident referral bonus.

Yes, you can schedule a tour through the website/contact team.

Yes, you can view virtual tours of our townhome units and select 1 and 2 bedroom floor plans.

You can schedule a tour via the contact form or by calling the leasing team.

The site has an interactive site map and floor plans page that shows real time availibility of the property.

We offer studio, 1-, 2-, and 3-bedroom apartments and townhomes.

Yes, in-home washer/dryer sets are available.

Central air conditioning and heating is available.

Some units include fireplaces and balconies, please check specific units.

We have 5 types of upgrades. Classic, Partial, Super, Deluxe 2, and Deluxe. The differences are the flooring, appliances, fixtures, and hardware. All renovated homes have quartz tops, stainless steel appliances, and plank flooring in common areas. Select homes have vinyl throughout.

Yes, we have 4 sizes. Small - $40, medium - $60, large - $80, x large - $100.

We are hard wired for Comcast, but they can bring any servicer.

The Portola at SouthGlenn is located at 6851 S Gaylord Street in Centennial, Colorado, within the highly walkable Streets at SouthGlenn mixed-use district. Residents live directly above and next to shops, restaurants, cafés, and entertainment, with convenient access to major roads like University Boulevard, Arapahoe Road, and C-470, making it easy to get around the Denver metro area.

The property is in the Littleton Public School District (Littleton 6), which serves parts of Centennial and nearby areas.

Several parks and outdoor recreation areas are located close to the community. DeKoevend Park is just a short drive away and offers walking trails, open green space, and recreational fields. Additional nearby parks and trail systems are maintained by South Suburban Parks and Recreation, providing residents with access to outdoor activities, fitness trails, and open space throughout the area.

Residents have multiple grocery options within minutes of the property. Whole Foods Market is located right at Streets at SouthGlenn, offering premium and organic grocery options within walking distance. King Soopers, Natural Grocers, and Tony’s Market are also nearby, with additional shopping options available throughout Centennial and neighboring Greenwood Village.

The Portola at SouthGlenn is located in the heart of the Streets at SouthGlenn, a walkable mixed-use district in Centennial. Residents are steps from Whole Foods Market, Regal SouthGlenn movie theater, Snooze an A.M. Eatery, Bad Daddy’s Burger Bar, Mici Italian, Indulge Bistro & Wine Bar, Parry’s Pizza, and dozens of additional dining and retail options. Everyday conveniences like salons, fitness studios, cafés, and boutique shops are all located within the same district. The location also provides easy access to University Boulevard, Arapahoe Road, and C-470, placing residents near the Denver Tech Center, Littleton, Greenwood Village, and other major employment and entertainment hubs throughout the south Denver metro area.

Studios - $1618, 1 bed - $1401 to $1901, 2 bed - $2100 - $2500, Townhome - $3999

12 - 15 months.

Standard deposit is $500 but can go up to an additional month of rent.

A $50 amenity fee, $15 trash fee, $5.50 utility posting fee, and water, sewer, gas based on individual usage.

Amenity fee of $50.

Rent price is just base rent. On top of that is a $50 amenity fee, $15 trash fee, $5.50 utility posting fee, and water, sewer, gas based on individual usage.

Utilities are charged back based on usage on top of rent.

Through the Apply Now link on the site.

24-72 hours.

We screen for credit, prior landlord, and criminal. We require 2x the monthly rent.

Yes, we do.

Yes, they are required.

Rent can be paid online through our BILT rent portal.

Late fees are 5% of rent not to exceed $50 applied on the 9th of the month.

Yes we do through the Bilt rent portal.

Yes we have a parking garage. Parking is $100 for unreserved, $150 for reserved

Parking is an additional cost

Gated parking garage.

We do not currently have chargers.

We offer additional storage units at the property at a cost of $35-50 per month

Southglenn offers street and parking lots for guests

Easy access to freeways. The propery has a bus stop at the north and eastern sides.

Fitness center, pool, rooftop lounge, outdoor fire pit, package service, clubhouse, cyber cafe

Yes, we have a club space that can be reserved at a fee of $250.

Packages are left within our interior package lockers and package shelves.

Yes! We love holding monthly resident activities and events.

This is available 24 hours.

This is available 24 hours.

Yes, cats and dogs allowed with pet rent.

Yes, pets are allowed. Max of 2 per home, no vicious breeds, pet fee is $300 and pet rent is $35 flat fees. Max weight is 50 pounds.

Yes, we have a pet run and a pet spa.

Yes we do, and they do not have pet fees or rent

Via the resident portal, NOT Bilt.

Maintenance issues are generally addressed within 24 hours.

Emergency maintenance can be called by calling the leasing office and will be routed accordingly.

Each home gets cleaned, carpets are cleaned, painted, and maintenance completed prior to move-ins.

Yes, all apartments are cleaned.

Yes, we will walk you to your home and complete a walk through with you.

Ensure that you are submitting your notice to vacate in writting to the office, complying with the correct notice period required by your lease agreement. Please clean out all personal items, clean the home, and return keys to the office.

You will recieve a statement after move out outlining any move out costs generally related to final utility billing and if any deposit was withheld for any reason.

We allow corporate leases.

No.

Yes we do.

No.